Trion Worlds (Rift MMO) Database Hacked – Credit Card Information Compromised

Posted by on December 23, 2011 at 12:41 am

Well…Having been a Rift player for a short time, I thought I was done with them when I did not renew my account. Unfortunately I got an email from them, about 5 minutes ago, which indicates that one of their account databases was hacked and sensitive information was leaked.

Read on for the content of the email.

Here it is, in all its glorious detail

We recently discovered that unauthorized intruders gained access to a Trion Worlds account database. The database in question contained information including user names, encrypted passwords, dates of birth, email addresses, billing addresses, and the first and last four digits and expiration dates of customer credit cards.

There is no evidence, and we have no reason to believe, that full credit card information was accessed or compromised in any way. We have already taken further action to strengthen our systems, even as we, with external security experts, continue to research the extent of the unauthorized access.
You will notice on your next log in to our website that you will be required to change your password, and existing Mobile Authenticator users will also need to reconnect their Authenticator. When you log in, you will be prompted to provide a new password, security questions and answers, and be given the option to connect your account to our Mobile Authenticator to enhance your account’s security.

If you have used your username and password for other accounts, especially financial accounts or accounts with personal information, we suggest you change your passwords on those accounts as well. We recommend that you carefully review your statements, account activity, and credit reports to help protect the security of those accounts. If you need information on how to obtain your credit report or believe any such accounts have been breached, please visit for more information.You should have continued, uninterrupted access to RIFT, and we do not anticipate any disruptions to your playing time.

Nevertheless, if you own the RIFT game, you will be granted three (3) days of complimentary RIFT game time once you update your password and security questions.

Additionally, once you update your account and set a new password, your account will be granted a Moneybags’ Purse, which increases your looted coin by 10%, even if you have not yet purchased RIFT.

That’s a lot of info they got ahold of.

I know they say they have no reason to believe that entire credit card numbers were compromised but I would recommend making sure. Talk to your bank, check your statements and ensure there’s been no unauthorized use.

Hell, you may just want to go ahead and get a new CC number…just to be safe.


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