In what can only be described as a colossally boneheaded move, the zombie offspring of Sam Walton have either deleted or lost an unknown number of SWTOR preorders and have only now started to notify the victims of this foul misdeed…via an email which claims that a “temporary shipping issue” is at fault.
While BioWare has given assurances that this will not effect these players’ early access to the game effected players are not being offered a refund by Walmart, nor are they being given any assurance that the version they ordered will be available to them.
At this point, nobody is sure how many players who pre-ordered from Walmart are effected by this issue but reading through some forums suggests that it may be as many as…well…everyone who ordered from Walmart. Reading through these posts also suggests that Walmart has claimed to have refunded the purchase price to many of these consumers but those who have received such an email from Walmart claim that have received no such thing.
Stephen Reid, Senior Online Community Manager for Bioware has confirmed that these players’ early access will not be effected, as stated previously. Of course the awesome thing is that, per MY understanding, the early access code only covers playing up through release day and not after which, if my information is correct, could leave those players out in the cold if they don’t receive their copies of the game by the 20th.
So, if you’re one of the poor folks who ordered SW:TOR from Walmart and can’t get 100% assurance from them that your copy will be available on release day, I would suggest finding a copy elsewhere, securing it for release day delivery and do like lots of other people around the world have done and refuse to shop at Walmart ever, ever again.