Verizon: Your Wireless Network Needs To Be Online In Order For Us To Use It

Posted by on December 28, 2011 at 10:27 pm

When lunch time came around, it was super thrilling to get to reel out my phone and catch up on e-mails, read my TweetDeck stream, check my Facebook notifications, etc. The problem is that my connection was so intermittent that I couldn’t accomplish hardly any of that. And it wasn’t just me, either, it was thousands of Verizon Wireless customers nationwide. Being a recent convert from Sprint for obvious reasons, I was already disappointed by the lowly 1.2Mbps average downloads I was getting in areas around town flush with LTE, but my signal shows single bar-to-double bar reception all the time, regularly flipping between 3G CDMA and 4G LTE modes. (In fact, attempting a SpeedTest right now resulted in such a downgrade in speeds.) Verizon is the nation’s largest carrier with the largest fourth-generation network, based on LTE, designed to give mobile users crazy speeds (apparently 10x my rates in urban areas) at the expense of some battery. Well, consider my battery safe because I’m not getting lightning bolts or conjured Viking gods out of my connection.

Of course, this isn’t the first time the network’s been down, and evidence exists that it’s only affecting phones with Verizon’s LTE radios equipped, like my own. The problem is that I bucked up more than enough Benjamins to make the switch to the carrier and Sprint never gave me any guff (aside from an SMS outage earlier in the year). With all the new phones being activated for the network, who knows how many more large disruptions are going to plague us as we head into the new year. Are they really shooting for AT&T-grade shoddy at this point? I certainly hope not.

Additional info: TechCrunch

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  • Matt Lynch

    We have about 25 Verizon wireless usb adapters and basically had to disable the 4G LTE.  The coverage goes in and out.  Everytime it would switch back to 3G (or back to 4G) we would have connection issues.  It certainly was not seemless.  So we just deal with the slower speeds for the continuous connection. o-( Sad cyclops.

    • Anonymous

      Very disappointing.